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NinaLiu's avatar
NinaLiu
Contributing User
3 years ago

Super not calculating correctly at 10%

Hello,

 

We noticed recently that the super is not caculating properly at 10% for couple of staffs. We had look of settings they seems correct.

 

Needing some help with identify where the problem is? 

 

Thank you,

1 Reply

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  • Hi NinaLiu 

     

    Thanks for your post. The Help Article, Checking and adjusting superannuation, has information on how to check the calculations. If you continue to have issues with this please provide screenshots of the superannuation payroll category and a dummy pay run for one of those employees. Please make sure sensitive information is removed from screenshots prior to posting on the public Forum.

     

    Please let me know how you go.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.