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LLSH's avatar
LLSH
Experienced User
3 years ago

Superannuation

Hi there, It's been well over a week and I still cannot process a super payment as the amount had changed that we were allowed to pay.

I sent through a form requesting an update of the payment amount and still have December payments to make as they were returned for no reason. Can you help please?

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi LLSH, 

     

    Sorry to hear about this. Can you please send me a private message with the following information so I can look into this for you:

    • Serial number 
    • Your full name 
    • Email address used to send through the form 
    • Date you sent the form