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OnBalance's avatar
OnBalance
Partner
3 years ago

Tax Tables revision date not current

the tax revision date on the data file are 1/07/2011, please see attached pdf. how do I change to 1/7/2021?

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  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi OnBalance 

     

    Have you since been able to load the current tax tables?

     

    If not, could you please go to Help > About, what is the AccountRight version? Then under Setup > General Payroll Information, what is the tax table revision date shown there? Are you logged in to the company file using the 'Administrator' user ID? If not, please do log in with this user ID then try again.

     

    Please feel free to let us know how you go.

    • OnBalance's avatar
      OnBalance
      Partner
      3 years ago

      AccountRight version - AccountRight Plus AU 2022.2.0 Build 2022.2.24.6035

      Tax Table Revision Date: 1/07/2011

      Yes Logged in to the company file using the "Administrator" user ID

       

      What do you mean try again? Try what again? I have not received a soution to the issue to solve it

       

      • CloverQ's avatar
        CloverQ
        Former Staff
        3 years ago

        Hi OnBalance 

         

        Thank you for the information. I meant that if you weren't logged in using the 'Administrator' user ID then please log in with this ID then try again. 

         

        There is potentially a problem with the company file, in order to check it further could you please send me a private message with the following details?

         

        - Serial number of the file

        - Company File ID (under Help > About)

        - Your log in email address

         

        You can send it by mouse over my avatar and choose 'Send a message'.