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MC16's avatar
MC16
User
2 years ago

Ages Receivables Report showing incorrect days overdue

Both the Summary and Detailed Aged Receiveable Report is incorrectly showing number of days overdue. It appears to pull the trading terms of the customer and not the individual invoice terms. We need to have different terms for the same Customer depending on what invoice is for. Per the attached, the highlighted invoices are not due for 3 weeks yet showing as 90+ days overdue.

 

Any ideas on this? The Aged Payables Report works fine and uses the indivual invoices terms. 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi MC16 

     

    The Aged receivables reports will take all open invoices irrespective of the invoice date and ages them according to the date that is entered in the As of date when running the report. This means that what you are seeing in that screenshot is correct, ie, the age of those highlighted invoices at 03/03/2023 is 90+ days. An asterisk next to the Due date indicates the invoice is overdue. 

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.