An unbalanced transaction may not be recorded.
I am working in the Online version of MYOB. I am entering a sale as i have always done. But when I want to enter 6 or more lines, I can't save as the error message shows 'An unbalanced transaction may not be recorded.'
I have tried zeroing the figures and rentering. I have tried changing to GST exclusive and then back again. I still can't enter beyond 5 lines.
Hi EllieK,
Thanks for your post. Generally the cause of this is due to 3 decimal places in the line item causing the transaction to be unbalanced, if you click into the amounts field and re-enter the amounts this should bypass this message.
Do let me know how you go.
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