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1 Reply
- Leneth_AMYOB Moderator
Hi GSL123
Thanks for your post. We are grateful that you found this forum useful.
This is generally caused by an internal preferences selected in the Internet explorer settings. To resolve this can you please try the below:
1. Open Internet Explorer
2. Click the Settings cog and choose Compatibility View settings.3. Deselect Display intranet sites in Compatibility View.
4. Go back to the blank Invoice Reminders screen and press F5 on your keyboard and see if it loads.
5. If the Invoice reminders screen still loads blank please move onto the next possible solutionNote: Only Internet Explorer version 11 is compatible for this feature, if you're using a lower version of Internet Explorer you will need to upgrade the browser to latest version.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth