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JANELLE's avatar
JANELLE
Experienced Cover User
4 months ago
Solved

SALES ORDER NOT BEING ABLE TO BE SAVED

Yet again we have this problem where MYOB where we are unable to save an invoice after making changes. It just keeps timing out.  We are constantly having problems with this as well as inventory and it is happening on a frequent basis. Now it is end of month and a most inconvenient time.

 

Could you please run a Combined Inventory Script over our File ID No. 1  ASAP as this has fixed the problem in previous times, even if it is only for a short period of time.

 

If this could be done ASAP would be appreciated.

 

Regards and thankyou

Janelle

  • Earl_HD's avatar
    Earl_HD
    4 months ago

    Hi Janelle,

    Thank you for your post, and I apologize for the delayed response. I have successfully executed the online script on your file to address the issue. Please let me know how it goes on your end.

    Regards,
    Earl

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi Janelle,

    Thank you for your post, and I apologize for the delayed response. I have successfully executed the online script on your file to address the issue. Please let me know how it goes on your end.

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi Janelle,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl