Hi cfdistributors
Thank you for your post. Sorry that you haven't had a response so far.
We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that we need for you to check the following:
Please note that if you do have any receive item transactions these would need to be converted into Bills before this process.
- Go to Inventory>>Item List>>Inventoried tab, click to sort by On Hand (select the column heading). Ensure that no items are showing as having a negative on hand value.
- Run the Inventory Value Reconciliation report and check to ensure that there no invalid amounts. Invalid amounts being a negative or an item that has 0 on hand but a value in Inventory
If those options are fine and you don't have any negative values we can arrange for the script to be run: For us to do this we need to confirm the following details:
- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight
