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Can't print Receipts MYOB AR

CherylCSN
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Can't print Receipts MYOB AR

Hi,

 

We are unable to print receipts again,

 

Can you please re-run the script on our company file

 

our serial number is 61xxxx

 

Thank you very much

4 REPLIES 4
Steven_M
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Re: Can't print Receipts MYOB AR

Hi @CherylCSN 

 

I've arranged for the necessary script to be run over that company file for you. This was run over the only company file ID located in the cloud listed on that serial number.

 

Note: If you have been using that company file around the time of this post, we do recommend closing down and reopening the company file.


In the future, rather than posting the full serial number on a publicly visible Forum the following information is all that is typically required. If we need additional information, we'll reach out via Forum private message.

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

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CherylCSN
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Re: Can't print Receipts MYOB AR

Hi Steve, 

 

the script has worked Smiley Happy  Thank you very much

 

Regarding the serial number, thank you for the information.  It is odd though as I clicked the private message link so I am unsure why it showed in the public forum?

 

Thank you again, Cheryl

CherylCSN
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Re: Can't print Receipts MYOB AR

Hi Steve

 

I am unable to print receipts again today, can you please re-run the script.

 

Online file

Serial Number xxxxxx9460

Company file ID: 41

 

Thank you

Cheryl

Steven_M
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New Zealand
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Re: Can't print Receipts MYOB AR

Hi @CherylCSN 

 

All run for you.

 

Do ensure that if you have been using the file around the time of this post that you do close down and reopen the file before attempting that process.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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