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josh_g's avatar
josh_g
User
12 months ago

Category

i am setting up some of our staff to enter purchase orders from myob online.

We have a category as a mandatory input so the record can be allocated to certain business functions.

for some reason, this is not available on the MYOB online layout for raising a purchase order and because this is mandatory within our file we cannot raise a purchase order from myob online only from the desktop version of essentials.

What am I doing wrong?

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    12 months ago

    Hi josh_g 

     

    According to a number of forum posts, if you have an online AccountRight file, categories are only available when you access your online file via the desktop application. If you access your AccountRight file via the browser, categories are not available. If categories are required, you will need to access your file via the desktop software.

     

    Regards

    Gavin

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi josh_g, 

     

    As per gavin12345. The category feature is currently only for desktop versions. Rest assured the development team's goal is to make the browser version as close as the desktop version. 

     

    If you need any other assistance let us know. 

     

    Cheers, 

    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi josh_g, 

     

    Let us know if you require any further assistance other than this. We are happy to help. 

     

    Thanks,

    Genreve