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Customer Sales Summary report timing out

Scottyg71
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Customer Sales Summary report timing out

Why does the summary customer report time out.  Am only running for a one month period.  Detail one works fine.

Scott

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Sam_R
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Re: Customer Sales Summary report timing out

Hi @Scottyg71,

 

Thanks for your post. 

 

Could you please confirm the version of AccountRight you are using? (Help>About MYOB AccountRight>Build:__?)

Kind regards,
Sam

MYOB Community Support

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Scottyg71
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Re: Customer Sales Summary report timing out

2022.4.24.6510

cheers

Sam_R
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Re: Customer Sales Summary report timing out

Hi @Scottyg71,

 

Thanks for confirming that. 

 

If your file is online, does this timeout error also occur when you run the report in the browser version of AccountRight? 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Scott_Generus
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Re: Customer Sales Summary report timing out

It also doesnt work in the browser view 9even though I dont normally do that)

Sam_R
MYOB Moderator
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Re: Customer Sales Summary report timing out

Hi @Scott_Generus @Scottyg71,

 

Thanks for letting me know.

 

If you're experiencing this error I would recommend taking a look at the below post in regards to applying the timeout extender:

 

If the issue persists after applying the above, please let me know.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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