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3 weeks ago
3 weeks ago
Hi @ARTmaslen_AZ,
Thanks for your post and welcome here to the Community Forum. Thank you for flagging your concern to us. We regret that you are facing issues again with the long decimal places in your stock. We appreciate your understanding on this matter.
I have arranged to run a script over your online company file. If you are using that online company file around the time of this post, we do recommend closing it down and reopening that file before reviewing that item's information.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
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3 weeks ago
3 weeks ago
Good Morning,
If you have in fact run the script again unfortunately it was unsuccessful and the problem still exists.
Will you please try again?
Thanks.
3 weeks ago
3 weeks ago
Hi @ARTmaslen_AZ,
Thank you for the post and welcome to the Community Forum! I appreciate you reaching out to us, and I'm sorry if you're still experiencing this issue. Can you please confirm the last 4 digits of the serial number and the company file ID?
Please let me know if you need further help.
Kind regards,
Sai
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3 weeks ago
3 weeks ago
Last 4 digits are 1242 but not sure about file ID, maybe 7341684 ?
3 weeks ago
3 weeks ago
Hi @ARTmaslen_AZ,
Thank you for the response. You can find the company file ID by going to Help>>About MYOB AccountRight.
Please let me know if you need further help.
Kind regards,
Sai
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3 weeks ago
3 weeks ago
Ah yes, thank you!
Company File ID is 2
2 weeks ago
2 weeks ago
Hi @ARTmaslen_AZ,
Thank you for confirming. I've run a script over the file and please let me know how it goes.
Please let me know if you need further help.
Kind regards,
Sai
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2 weeks ago
2 weeks ago
That seems to have done the trick, thank you.
2 weeks ago
2 weeks ago
Hi @ARTmaslen_AZ,
Thank you for the response. It's good to hear that your issue is now resolved. If you have any additional concerns, please feel free to post in our Community Forum. Have a nice day!
Please let me know if you need further help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind regards,
Sai
Online Help| Forum Search| my.MYOB| Download Page
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