Forum Discussion

Kim33's avatar
Kim33
Cover User
4 years ago
Solved

Entitlement Balance Rollover to new pay year 2020/2021

Hi   I need to process a annual leave pay today and there are no entitlement balances in the entry screen.  It shows on my entitlement Balance report excisitng hours but I noticed that opening bala...
leave
Payroll
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi Everyone


    Thank you for patience

     

    As has been indicated, we are aware of the warning message that is appearing when processing the pays that relates to the leave entitlements. This is caused by the end of year sequence of events. Processing your first pay in the new year should roll over those hours as intended. Clients are encouraged to ignore that message.


    Check out Leave entitlement warning message when processing pays in AccountRight 2020.2 for more information.

Brian_MDairies's avatar
Brian_MDairies
Experienced Cover User
4 years ago

Hi,

Also experiencing  the same problem - we are running a server version of 2020.2

Brian

  • IzabelaMol's avatar
    IzabelaMol
    Cover User
    4 years ago

    there is a patch to fix 2020.2 so update to 2020.2.2 but that still not fixing the 0 entitlements balance.

    i have the same problem as others.

    cheers

      • BWM20's avatar
        BWM20
        User
        4 years ago

        I finally processed today's payroll as normal, ignoring the error message. Eventually the entitlement's closing balance looks correct.

         

        However, there is still a problem:

        My Entitlement's Opening Balance (Balance Adjustment) is actually the Closing Balance of FY2018.

        The "Carry Over" is the total Net Balance of FY19 and FY20.

        The "Year-to-Date" is the entitlement's net balance of today's payroll.

         

        How to fix so my Entitlement's Opening Balance is the Closing Balance of FY2020 Entitlements ?