Forum Discussion

ChrisR's avatar
ChrisR
Experienced Cover User
4 years ago
Solved

No ETP on payment summary

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice.  Can you please advise how to correct this.  The employee is marked...
  • Emily_B's avatar
    Emily_B
    4 years ago

    Hello Janeamanda 

     

    Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution. 

Emily_B's avatar
Emily_B
Former Staff

Hello Janeamanda 

 

I apologise, that was a typo on my part. Yes, please ensure that the wage category is set to Salary. Check that you've reactivated the employee, changed the wage category to Salary, processed the $0 pay, and wait for the ATO to accept that updated report. Let us know how you get on with this.

Sue1234's avatar
Sue1234
Experienced Cover User
4 years ago

I tried the method suggested, it still doesnt appear in both Payment Summary and Verification Report.

Please help!!

  • Janeamanda's avatar
    Janeamanda
    Partner
    4 years ago

    Thank you for assistance, suggestions and comments on my post, I have been off the air for a few days now.  I am back working on this file on Tuesday so I will hopefully be able to finalise STP with assistance of all that have contributed.  Again Thank you 

    Kind regards

    JaneAmanda