Forum Discussion
Komal_S
MYOB Moderator
Regarding your first query, are you trying to update the entitlement in the same payrun or in the employee card?
For the second question, please follow the steps given in this help article and let me know if it's still reverting to the old rates.
bunyippreschool
2 years agoExperienced User
Hi
I have followed the steps numerous times to change the employees pay rate when they received their pay rise but it does not stay changed. It keeps reverting back to their old rate. I telephoned MYOB helpdesk and they could not help me either. I am trying to change these in the employeed card list.
- Sam_R2 years agoFormer Staff
Hi bunyippreschool,
Thanks for letting us know.
So that we can take a closer look at this, could you please send a screenshot of the window where you're making this change for the pay rate?