Closing a financial year

[warringah]

I have closed FY21 and it is still showing that I haven't closed it, even though I completed the process. I have followed the instructions on closing a financial year, but when I go into it again, it says that I still need to close FY21. If I want to print a P&L, it shows 2020 (last year), 2021 (this year), 2022 (next year). Hence i can't print reports for FY23, even though I have closed FY20 & 21 and backed then up. Please help.

[LRBooks61]

Hi 

check the year you are actually closing

you need to start with the oldest first

myob shows last , this and next year so you only need to rollover 2020 year to get your reports

hope that helps

lisa

[warringah]

Hi Lisa,

I have closed 2020, and can't close 2021.

Kind regards.................Katrina

[Komal_S]

Hi @warringah 

What is the current financial year showing under Setup>>Company Information ?

[liv]

Hi, @Komal_S , same issue as @warringah too, my company info says 2021 FY....

[Komal_S]

Hi @liv 

Are you able to attach a screenshot of the Setup>>Company Information window? Also, when you roll over the financial year, do you get a confirmation message that the year has been rolled over?  

[AmberRose1]

We are also getting this same problem

[Komal_S]

Hi @AmberRose1 

If you get a confirmation screen that the file is successfully rolled over, and the financial year is still the same, pleasre attach a screenshot of the Setup>>Company Information ? Please also note that if you backup the file on the prompt, the file will close and you will have to restart and finish the roll over processs. 

[liv]

Thanks @Komal_S 

finally got chance to logon and get back to you. There was an auto update tonight so thought I'd give it another go and it has worked. Company info states 2022FY and reporting dates are reflected also. Thanks for your help 👍🏼