Sandbox Error

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JeremyF
Experienced User
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Sandbox Error

Hi All,

 

Getting this error connecting to shared sandbox 7 today any one else having issues?

 

/usr/local/var/www/rtpgit/core/j_utility_functions.php:15423:
array (size=4)
  'Message' => string 'The Company File is upgrading.' (length=30)
  'responseHeaders' => string 'HTTP/2 404 
date: Thu, 18 Aug 2022 02:44:48 GMT
content-type: application/json; charset=utf-8
content-length: 51
x-amzn-requestid: 2041b951-8819-48c6-afab-ee94571343bd
x-myobapi-requestid: 269e8497-de9e-4175-b117-b0f16b674743
x-amzn-remapped-content-length: 51
x-myob-webapiexception: V1.0
request-context: appId=cid-v1:4b2433f4-4108-400f-8b91-ab5a22424db8
x-amz-apigw-id: XCchEFVpywMF5Uw=
cache-control: no-cache
x-amzn-remapped-server: Microsoft-IIS/10.0
expires: -1
x-powered-by: ASP.NET
x-myoba'... (length=738)
  'responseBody' => string '{
  "Message": "The Company File is upgrading."
}' (length=51)
  'requestHeaders' => 
    array (size=4)
 

 

 

Getting the error for the last 8 hours or so.  

3 REPLIES 3
Mike_James
Ultimate Partner
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New Zealand
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Re: Sandbox Error

Hi @JeremyF , I note a couple of other similar reports today by users elsewhere on the forum. I suggest you contact the users or file owner to see if they are also affected. Failing that, if it's a cloud file, request help from a moderator or MYOB developer, who will seek more information from you. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Custom Reporting from MYOB programs
(MYOB Business, including AccountRight Live, AccountRight v19.x and exo Payroll)

Bulk download of attachments (more details...)

JeremyF
Experienced User
33 Posts
Experienced User
Experienced User

33Posts

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Re: Sandbox Error

Cheers for that Mike. 

 

We aren't having issues with our production API connections. 

 

Just Shared Sanbox 7. That's operated by MYOB.

 

Thanks

 

JF

 

Mike_James
Ultimate Partner
5,839 Posts
Ultimate Partner
New Zealand
Ultimate Partner

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755Solutions

Re: Sandbox Error

Hi @JeremyF , what was I thinking! Sorry for my rookie mistake.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Custom Reporting from MYOB programs
(MYOB Business, including AccountRight Live, AccountRight v19.x and exo Payroll)

Bulk download of attachments (more details...)

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