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Sandbox Error

JeremyF
Experienced User
20 Posts
Experienced User
Experienced User

20Posts

3Kudos

2Solutions

Sandbox Error

Hi All,

 

Getting this error connecting to shared sandbox 7 today any one else having issues?

 

/usr/local/var/www/rtpgit/core/j_utility_functions.php:15423:
array (size=4)
  'Message' => string 'The Company File is upgrading.' (length=30)
  'responseHeaders' => string 'HTTP/2 404 
date: Thu, 18 Aug 2022 02:44:48 GMT
content-type: application/json; charset=utf-8
content-length: 51
x-amzn-requestid: 2041b951-8819-48c6-afab-ee94571343bd
x-myobapi-requestid: 269e8497-de9e-4175-b117-b0f16b674743
x-amzn-remapped-content-length: 51
x-myob-webapiexception: V1.0
request-context: appId=cid-v1:4b2433f4-4108-400f-8b91-ab5a22424db8
x-amz-apigw-id: XCchEFVpywMF5Uw=
cache-control: no-cache
x-amzn-remapped-server: Microsoft-IIS/10.0
expires: -1
x-powered-by: ASP.NET
x-myoba'... (length=738)
  'responseBody' => string '{
  "Message": "The Company File is upgrading."
}' (length=51)
  'requestHeaders' => 
    array (size=4)
 

 

 

Getting the error for the last 8 hours or so.  

3 REPLIES 3
Mike_James
Ultimate Partner
5,295 Posts
Ultimate Partner
New Zealand
Ultimate Partner

5,295Posts

1,133Kudos

682Solutions

Re: Sandbox Error

Hi @JeremyF , I note a couple of other similar reports today by users elsewhere on the forum. I suggest you contact the users or file owner to see if they are also affected. Failing that, if it's a cloud file, request help from a moderator or MYOB developer, who will seek more information from you. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

JeremyF
Experienced User
20 Posts
Experienced User
Experienced User

20Posts

3Kudos

2Solutions

Re: Sandbox Error

Cheers for that Mike. 

 

We aren't having issues with our production API connections. 

 

Just Shared Sanbox 7. That's operated by MYOB.

 

Thanks

 

JF

 

Mike_James
Ultimate Partner
5,295 Posts
Ultimate Partner
New Zealand
Ultimate Partner

5,295Posts

1,133Kudos

682Solutions

Re: Sandbox Error

Hi @JeremyF , what was I thinking! Sorry for my rookie mistake.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

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