Forum Discussion

PaulSh's avatar
PaulSh
Experienced User
2 months ago

Bank feed error no accounts found

This is regarding Essentials

I have a credit card in bankfeeds and the bank feed is ready but it cannot be linked because error says no accounts found but I do have bank accounts setup in the COA.

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi PaulSh

     

    Thanks for posting, we appreciate your patience. 

     

    Typically, the linking of bank feeds can only be initiated once the first bank feed transaction has been received. If no bank transactions have been received by the feed yet, the ability to link the bank feed to a ledger account will not be available. If this information doesn't resolve your query, it would be helpful if you could provide a screenshot of the error message, along with any other relevant information. This will aid us in investigating the root cause of the issue.

     

    Please don't hesitate to reach out if you need more help with this.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve