Create Multiple sales invoice allocation issue
New Essentials - why would only some of a value of a sales invoice payment to multiple invoices (ie customer pays multiple invoices one deposit amount) not show up in the bank its allocated to? Still allowing me to allocate all the invoices in the payment- but when go to reconcile in bank - its only showing up part of the value, and as separate invoice values. So it show invoice payment with its reference - but not all the value. So bank is out when I go to reconcile.
Why? Is there a particular setting Im missing?
Oh it appers to be random as well - is it a bug?
I had to individually do payments for each invoice to get them all to get bank to reconcile
Hi Samara
Just to clarify multiple invoices were paid as one payment via invoice payment screen, multiple invoices to match to the total for the deposit - then matched that entry in bank feeds. So that went OK
But then only PART of the payment is appearing in the bank reconciliation screen - only some invoices appeared - not all, AND those that appeared all were listed separately - in the bank reconciliation screen - despite being one payment transaction
Couldnt do Recap transaction in Essentials / Business to try and see what the hell was going on with DR and CR, so had to un pay each invoice and then pay each invoice separately via a Contra bank account then allocate the bank feed transaction to the Contra account to get them in and clear AR and bank.
So no bank Rules or Online invoices or Match transaction involved
If it occurs again will take screen shots
regards
Jacky