Import Statement File

[petajean]

Since automatic bank feeds have been set up I can not Import Statement File, it keeps coming up with "The bank statement file cannot be imported". I have tried QIF and OFX. Please help

[SamaraM]

Hi @petajean 

Welcome to the Community Forum. Can you please Go to Banking > Manage bank feeds and check if there are any bank feeds with that account under Linked account?

If it is can you please reply with a screenshot of that screen along with the last 4 digits of your serial number?

(You can use the Microsoft snipping tool to create screenshots and remove sensitive information, then click on Photos to upload)

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.