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Setting up STP2
Hi, I am trying to set up STP 2 as a BAS agent for my client. I am entering my ABN and it won't let me go any further, as it is saying my ABN is in the wrong format. There is no other option to enter it any other way. Anybody Experienced this?Tarnya4 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise1View0likes1CommentTax Return Issue - HELP repayment not shown in tax estimate
Hi, We have a foreign resident client who has foreign income and has HELP debt. We have entered the relevant figures, however the tax estimate is not calculating for HELP repayment. Can you please assist on how to fix the issue? Thanks,110Views0likes4Commentscannot confirm company file 2017
It appears that I need to confirm my company file every few months. Admittedly I dont use MYOB as often since I have retired. However, its very frustrating. The website for confirming older versions online does not work. In other words I am stuck again. can someone help please?? I tried using the licence I received in November and it confirmed I had full access to my files, but then it showed it was "read only". Cheeers ErikaSolved149Views0likes3CommentsSTP recorded as an Update Event instead of a Pay Event
Hi, I ran our usual payroll for our staff for the week ending 26/10. However, the following day, my collegue ran an additional pay run for a single employee that had been missed from the run. The payroll date was recorded at 26/10 so resulted in an Update Event report via STP reporting to the ATO. The STP Reporting list shows the value of the addtional pay run as being $0 (screenshot attached). However when I run the Employee YTD Report from the listing it shows the correct amount of the processed pay run along with the tax withheld of $17. My issue is that now I am about to lodge my PAYG report with the ATO through the portal for the October period and the balance of my Payroll Activity report does not match with the reported total that the ATO is showing ($17 short). My Payroll Activity report for the month has included the withheld tax amount from the additional pay run but the STP ATO reported total for the month is less that one pay run amount ($17). How do I ensure that the correct reporting amount and also ensure the amount of tax withheld for this particular employee will be reported to the ATO correctly? Do I just edit the total PAYG amount to match my Payroll Activity Report within the ATO portal? Do I need to do an adjusment or correction within MYOB? Please help!!Solved559Views0likes5Comments