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CLOUD FILE DELETED BUT STILL BEING CHARGED
As you can see Cloud File was taken down but have noticed that we are still being charged 3rd April $141 and same again on 6th May. Could you please organise a refund for this payment as we should not be being charged. Regards Janelle Hi JANELLE, Doreen_P (MYOB Moderator) posted a new reply in AccountRight: Installing and upgrading on 10-04-2024 04:41 PM: Re: DELETING CLOUD FILE Hi @Janelle, As per checking your account, I can confirm that your company 8 with serial number ending in 0861 was successfully removed from the cloud. Since you were able to request the removal of the file from cloud more than 10 days before month end, you will no longer will be charged moving forward. Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click"Accept as Solution"to assist other users in finding this information. Best regards, Doreen2Views0likes0CommentsHate MYOB Business
The 'New Look MYOB Business" AKA copy of QBO and all the Woke renaming of things is just not good. Trying to cater for more end users and making life harder for everybody else. There are accounting industry terms that are used all over the world so I don't see why the names must be changed. Simplifying Menus are a good thing but when the names have changed, and deeper dives are needed to get where you need to be is silly. Just peeved with MYOB today after the outage and the constant "MYOB needs to close or restart" BS on AR desktop. Now that QBO side menus were copied maybe a look at QBO for my clients is in order, not to mention the big price difference.4Views0likes0CommentsAccountRight Application Error Report
Hi While entering sales data, I am frequently receiveing an error about something's gone wrong and accountright needs to close. This is not a one-offs anymore. I am hoping someone can direct me to the right direction to fix this issue, probably by looking at the errorlog. Look forward to hearing from you soon Thanks Thierry275Views0likes11Comments🚨 Service Disruption Update 07/05/2024
1 MIN READ We're experiencing a service disruption impacting select MYOB products. We understand some customers are facing challenges with logging into their account due to this issue. We are dedicated to resolving this issue and have our team investigating. We sincerely apologise for the inconvenience caused. For the latest information: Visit our StatusHub: [https://status.myob.com] Follow this channel for more updates We appreciate your patience and are doing everything we can to restore services as quickly as possible.188Views0likes6Comments