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Email Bounce Back
Hi, We have a particular group of emails that have been blocked and we cannot send out any PO's or invoices. The domain for this supplier/customer had expired and has since been reinstated and in the meantime MYOB has blocked them. Can we please get this fixed?114Views0likes2CommentsEmployee Card Error
Good morning I am about to do the payroll and with two employee cards, I am getting this error: Can someone please help ASAP?? MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 277 Kind regards Chimaine13Views0likes3CommentsUsing MYOB to record Realestate Trust Transactions
Hello, I have recently established a trust account and I am trying to figure out how to utilize MYOB to automate this process. Our business only involves sales, and we do not have a high volume of transactions. The sales team suggested that the lite version subscription is commonly used for such purposes. I am hoping that someone can point me in the right direction. Cheers Dean1View0likes1CommentURGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping17 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations68Views0likes8Comments