CHANGE TO BUSINESS PRO

[tracyp012]

iI CURRENTLY HAVE MY 3 BUSINESSES UNDER ONE SERIAL NUMBER FOR ACCOUNTRIGHT AND WANT TO CHANGE THESE BUSINESSES TO MYOB BUSINESS PRO.  I AM CONFUSED REGARDING THE THE PROCESS AFTER RECEIVING EMAL WITH INSTRUCTIONS.  DOES THIS MEAN I HAVE TO REGISTER 2 OF BUSINESSES WITH MYOB BUSINESS PRO BEFORE THE PROCESS CAN START AS THE EMAIL STATED I NEED TO HAVE 3 SEPERATE SERIAL NUMBERS.

[Genreve_S]

Hi @tracyp012, 

Thanks for reaching out. 

The email gave instructions to follow for migration. Since MYOB Business is a web app and the file migrated to it could not be retained in desktop applications like AccountRight. It needs a subscription to transfer to immediately after migration because the file can't exist in the cloud without a serial number. 

We need to first create 2 different serial numbers for each file. Then proceed with the migration as normal. 

If you still have any questions or need further assistance, let us know for us to assist further. 

Cheers, 

Genreve.