Forum Discussion

Montyj's avatar
Montyj
Experienced User
2 years ago

How do i find unsent invoices since the Nov 2022 update

Unsent invoices has disappeared and there appears no way to call these up easily since the update.   Why was this feature removed and made so difficult.   We used to be able to see unpaid invoices no...
Tracey_H's avatar
Tracey_H
Former Staff

Hi Montyj 

 

In the Invoices window the Activity column displays the following information:

 

  • Sending — the invoice email has been sent, but confirmation that it was sent successfully hasn’t been received yet
  • Emailed — the invoice email was sent successfully
  • Viewed — the online invoice has been viewed
  • Delivery failed — the invoice email was not sent. It was either rejected, or the email address is invalid (incorrect or doesn’t exist)
  • E-Invoice sent — this indicates you've sent an eInvoice. eInvoices may also show a status reflecting how the customer has responded to it — see eInvoicing.

The Status column displays this information:

 

  • — for invoices that have been paid in full
  •  — for invoices that haven't been paid and not yet overdue
  • — for invoices that haven't been paid and are overdue
  • — for all customer returns and credits

You can change how you filter the Invoices list by clicking on the arrows next to the Column headings.

 

Let me know if you need further help.

Montyj's avatar
Montyj
Experienced User
2 years ago

This answer does not fix the unsent invoices issue at all.    The new update is a bit of a mess, why fix something that wasnt broken?    Now it is broken.

 

Also, the notes area for employees has completely disappeared with the update which has wiped all the leave my employees have taken.   Why was this done and did noone think it was of value?