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March 2022
March 2022
Hi
If i had a bill that had a credit involved, eg. a phone bill of $80, but phone company gave $3 credit.
I used to create the bill and then do another line allocated to same thing (phone), but with a -$3.
With the new update it won't let me put in a negative amount.
I tried making the bill for the whole amount and then recording a payment with a discount of $3.
This made the total correct, but the gst amount was then wrong.
how do i do it?
And how do I now cancel and delete the one i just tried, as it was wrong.
(it won't let me delete the recorded payment of $3 discount. Keeps coming up with an error).
argh..... I HATE all these changes!
Please help
thanks
March 2022
March 2022
Hi @Baileycat11
Thanks for your post. If you create a Bill using the Service and Items layout, enter the No of Units as a negative and the Unit price as a positive:
If you create a Bill using the Services layout, enter the amount as a negative:
The help article, Entering payments to suppliers, has information on deleting payments. If you continue to have trouble with this please send a screenshot of the error and I'll be happy to help further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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