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Brenda60's avatar
Brenda60
Experienced Cover User
2 years ago

Issue with GST return report

I have had quite a few issues since the upgrade and the latest issue is the GST return report for me to send to ATO.

The total sales G1 shows far more than I actually received in paid invoices.

I am using cash accounting method and it shows an increased amount of $21000 from what I actually received.

Is there a bug in the system?

Very inconvenient when upgrade done just before BAS due. Please help

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi Brenda60 

     

    When the reports are showing differently to other areas of the software, I recommend clearing the browser cache which can resolve some odd behaviour in reports and forms: Clear my cache.

     

    If that does not resolve your issue could you please attach the report and take a screenshot of the G1 field in your reply to give me a better idea of what you're seeing on your end?

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.