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Unable to run sales reports - the join the dots message keeps coming up

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Bulldogs
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Bulldogs
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August

August

Unable to run sales reports - the join the dots message keeps coming up

Can someone please help as I cannot run any sales reports that relate to invoices generated over a period, an error keeps occuring and they will not run.

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ChrisMYOB
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MYOB Moderator
ChrisMYOB
ChrisMYOB
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August

August

Re: Unable to run sales reports - the join the dots message keeps coming up

Hello @Bulldogs 

 

Welcome to the Community Forum.

 

In some cases changing the date range and clicking Reset on the Sales register report a couple of times can refresh the data in the background and cause the report to refresh and display the data.

 

I would also suggest clearing your browser cache. 

If the above doesn't work, can you please send a screenshot of the error that is popping up. 

Kind regards,
Chris

MYOB Community Support

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