Forum Discussion
The issue is with MYOB in that the email templates that have been pulled over from the old system, do not allow me to send any customer emails (meaning I can't send quotes or invoices). It has been two weeks and after multiple phone calls and messages this still has not been resolved hence my question. I want to raise a formal complaint but I can't find where to direct this to.
Hi nonam24,
I understand it might not be easy, and your satisfaction is truly a priority for us. To assist you better, please feel free to share your feedback or concerns by visiting our Contact page. Simply scroll down to locate the 'Feedback & Complaints' option. Your valuable insights play a crucial role in our continuous efforts to elevate your experience, and we genuinely appreciate your willingness to help us improve our services for you.
Regards,
Earl