Finalise Payroll
I ran all of the reports last week for payroll for 22-23 and reconciled the reoprts against the figures in the MYOB portal. I then submitted the EOFY figures. I came back a couple of hours later to see the figures that were submitted to ATO were totally different to what I had checked off and reconciled!!
I have called MYOB several times and sat on hold for many hours. I know they are having problems with the portal. I want to know
1. Can i process a pay for 23-24 when the 22-23 fin year has not been finalised?
2. I can not manually change the figures back to what they should be and re-submit so how to I fix the Payroll Reporting error?
3. I know from a recorded message on their phone line that they are having issues with their portal. What happens if this is not corrected by 14th July when these figures need to be finalised and reported to the ATO?
Is anyone else having these issues?