Finalise Payroll
I ran all of the reports last week for payroll for 22-23 and reconciled the reoprts against the figures in the MYOB portal. I then submitted the EOFY figures. I came back a couple of hours later to...
Forum Discussion
Can I have an email to send through the report. I can not post publicly.
Hi TCT_0860
Thank you for getting back to us and provide an update on the issue.
As an update to your concern on processing the 2023-24 financial year, Generally, if the financial year shows on the report for the new financial year you cannot make any changes to pay history. Can you please provide me wth more details on the issue? Have you tried to run the $0.00 dollar pay run or send an update event? If not, can you please run an update event or $0.00 pay run? this is to update the YTD report. Or is your payroll activity and payroll register reports match? May I know which report is correct and which report is incorrect?
We do apologize but we cannot provide an email address. Alternatively, you can send us a Private Message where you can send your report and one of us will be happy to assist you.
Feel free to post again if you need further assistance.
Thanks,
Cel
Hi Celia,
I have the same problem. My payroll activity report and payroll register report doesn't match, but I already made an new payroll in July. How could I do?
Thanks
Sarah
I’m still waiting on a response after submitting the payroll information! I'm not impressed with MYOB level of assistance. I think I may recommend the customer transfer to another product!
