Forum Discussion

JWC1's avatar
JWC1
User
3 months ago
Solved

MY Super : Increasing authorisation value

Hi - Im trying to process superannuation payment and it keeps saying i need to authorise payment to be above thresholds but i NEVER receive an SMS. How do i get super paid? how do i increase threshol...
  • Shella_A's avatar
    Shella_A
    3 months ago

    Hi JWC1,

     

    Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.

     

    My apologies for the delay in response. We're sorry to know that you're not able to receive an authorization code to proceed with the superannuation payment. We appreciate your reaching out. We've sent you a private message to gather some information to assist you further. We will be waiting for your response.

     

    Meanwhile, for changing the credit limit of your pay super payments, you may check out this helpful article on changing your pay super payment details for detailed information and instructions.

     

    We are looking forward to your response.

     

     

    Kind regards,

    Shella

Shella_A's avatar
Shella_A
MYOB Moderator
3 months ago

Hi JWC1,

 

Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.

 

My apologies for the delay in response. We're sorry to know that you're not able to receive an authorization code to proceed with the superannuation payment. We appreciate your reaching out. We've sent you a private message to gather some information to assist you further. We will be waiting for your response.

 

Meanwhile, for changing the credit limit of your pay super payments, you may check out this helpful article on changing your pay super payment details for detailed information and instructions.

 

We are looking forward to your response.

 

 

Kind regards,

Shella