Forum Discussion
3 Replies
- Doreen_PMYOB Moderator
Hi, DJC_Cate
Thanks for your post.
When entering activities in a timesheet, it can only have the hours worked. In your case, please send us a screenshot of the time when an employee was able to enter a job and customer. This will help us assist you efficiently. Make sure to remove any sensitive information before posting in the Forum.
Best regards,
Doreen
- DJC_CateCover User
Hi Doreen,
Here is an example. So I submit time as an employee in the MYOB Team App selecting an activity, job & customer. I then approve it in the MYOB Team Portal (where it does not show that information which I would actually be required to review prior to approving as a mananger) and when I go into AccountRight the timesheet does not have that information available either.
- Doreen_PMYOB Moderator
Hi, DJC_Cate
Thank you for providing the requested screenshots.
As per checking, the screenshot you sent and had the option to add a job and a customer is only for activity. Timesheets don't recognise job and customer as it can only have the number of hours worked. You will find more information through our Help Articles: Using the MYOB Team mobile app and Using the MYOB Team admin portal.
Let us know if you require further assistance.
Best regards,
Doreen