SP64
4 months agoExperienced User
Payroll
Good Morning, At the begining of this year we changed our payroll from:- Thursday to Wedesday; To:- Wednesday to Tuesday I went in to "Setup" then 'Easy Setup Assistant" then "Payroll" ...
Hi SP64,
Thank you so much for your post and my apologies for the late response. Presently, we are aware of this issue and are actively working on a solution. Unfortunately, we don't have a specific timeframe for its resolution, but please be assured that our dedicated team is actively addressing the matter. In the meantime, feel free to reach out again if you have additional questions, and we'll be more than happy to assist you.
Regards,
Earl
Hi Earl,
Is there any update on this. It is a majot problem for us and no doubt all that use MYOB timesheets tht the incorrect dates/days are showing each week and we have to remember to manually change them. Please provide us with an update asap.
Thanks
Steve
Hi,
We are stilll waiting on MYOB to fix the issue with the dates for timesheets and payroll as per my previous enquiry. This is a major problem which was I emailed about in February this year and you were looking in to a resolution - can you please update me on when this will be rectified.
Thanks
SP
Hi SP64,
Thank you for your patience. This is still under investigation, and we are working on it to resolve this as soon as possible.
Kind regards,
Sai
Hi Sai,
It has been “under investigation” since I first reported the fault bac in February, 2024 – please advise what MYOB have discovered so far in their investigation? This is a serious issue – is this affecting other MYOB members ?
I await your response.
Thanks
SP