Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
December 2021
December 2021
Hi
We have a client who keeps getting the
“An unrecognised error occurred - EmployeePaymentTemplateHourlyWagesLine_EntitlementPayrollCategoryMissing” error when trying to do their weekly payrun. We check the payroll and employee setups and they all seem to be okay. Last weeks payrun ran smoothly so not sure why this has happened. Snippet of error attached.
Solved! Go to Solution.
December 2021
December 2021
Hi @Shirl2007
This error can occur if one or more wage items are linked to multiple leave pay items. For example, the “Leave” pay item is linked to both the leave items “Annual leave” and “Extra leave”. Therefore, please ensure that each pay item is only linked to one leave item and try the process again.
Let me know how you go on.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
2
|
296
|
|||
by
Jodie-D
September
6
1103
|
6
|
1103
|
||
9
|
1046
|
|||
10
|
927
|
|||
18
|
2263
|