Forum Discussion

PaulineD1's avatar
PaulineD1
Experienced User
3 years ago
Solved

Changing the name of the COS Header account

Can I change the name of the header account 5-0000? I have removed the COS account name but now I can't put in the new name that I want. Is this possible?
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi PaulineD1 

     

    Thanks for that screenshot. Can you please send me a private message with your serial number and primary contact name.

     

    *Update: arranged for data file repair

PaulineD1's avatar
PaulineD1
Experienced User

Hi Tracey, Thanks for your suggestion. Unfortunately I seem to have lost the account number and the ability to click into the Header Account details. I know how to change the name on accounts once I can get into the account details. But with the COS Header 5-0000 I can access that field at all.

 

PaulineD1's avatar
PaulineD1
Experienced User
3 years ago

That should say I CAN'T access the account details field at all.