Unpaid Bills Report - Failed to load
Tried several times to load Unpaid Bills report for one month only. Have logged out and back in, refreshed browser, eventually displays - Failed to load
Forum Discussion
Hi Rowling
The cause is a data problem with the TERMS on a transaction, usually when:
- Payment is Due “On a Day Of the Month”
- Discount Date “0”
- Balance Due Date “0”
This is because the Discount/Balance Due Date can't be 0 for "On a Day of the Month" type payment terms, therefore set the payment term anything other than these. The report can entirely fail even if the offending transaction falls out of the date range selected in the report. Please change the above terms to default or something else and let me know if you still get the same problem.
I am unsure why Invoices would stop my Purchases report from running.
I did not make any changes and the report is now working. Seems like an issue with MYOB not anything on our end. Hopefully it is resolved so this does not continue to happen.