Cannot select Contact person in invoice emails

[AlanT]

Hi MYOB,

Ok, you may not see this as a bug, but as all the customers for one of my client's are setup as businesses, we need to be able to have the ability to use a variable such as {{Contact_person}} when we setup the email defaults in the Sales Settings.

Without this variable being available it makes the whole point of the email template pretty much pointless.

@Melisa_D 

@Komal_S 

@Steven_M 

@ChrisMYOB 

AlanT

[Steven_M]

Hi @AlanT 

Currently, the listed variable fields that can be added to the emails in the Sales settings are listed in Help Article: Set up default emails. As you have rightly indicated, {{Contact Name}} is not a field that can be used as a variable from the card. To my knowledge, there has been no talk of expanding that list, however, it may be something that we do look into in the future.

In the future, please don't tag the MYOB Moderator group. While we are happy to assist with any queries that users may have, this is a Community driven forum. See the Community Forum Rules of Participation for more information on MYOB's involvement in this Forum.

[NadiaC]

I agree.  Invoices going out addressed Dear      ,    It's horrid.  Iv'e changed my default to Dear Customer at least.