Linking MYOB with LEAP

[LaurenHl]

Furthermore Smiley70 when you click on that MYOB status link that LEAP posted it is very vague as to what it relates to.  It does not suggest it is the LEAP/MYOB integration problem.  Hopefully we get some clear answers and a resolution soon.

[LaurenHl]

Hi Melisa_D (MYOB Moderator) as you can see from the updated posts, it has not gone well.  LEAP now advise that MYOB are working on the issue at their end. The MYOB status link they provided give us no answers. Can we please have clarity and confirmation as to when this issue will be fixed?  

Thank you.

[Steven_M]

Hi Everyone

As has been indicated, we are aware of a situation that is impacting account management and online use access management. Our teams are currently investigating that situation and we posting updates, when they come to hand, via our Status Page: status.myob.com - at this time, we don't have a timeframe for resolution.

While we aren't aware of any widespread third-party API connection errors, depending on your solution and how it operates you may be impacted by that aforementioned situation on our Status Page. As with all third-party solutions we do recommend speaking to the third-party provider to get assistance with that product. Those third-party solution providers do have a support point that can be used to get further assistance with their product's connections. 

[Smiley70]

I agree! It doesn't even mention LEAP...

[Smiley70]

Clicking on that Link to Status page it states that MYOB have fixed the problem.

However I know at my end LEAP and MYOB are is still not syncing. 

Have logged out of and back into both LEAP and MYOB, made no difference.

How is everybody else?.....resolved or the same?

[morgans1]

still the same - not working for me.

[LaurenHl]

Still the same.

[LaurenHl]

Through LEAP Livechat, I have just now advised LEAP that issue is still not fixed. They firstly told me MYOB were working on it.  I advised them that was not so.  Their reply now is:

"We are continuing our investigation into the issue. I will be escalating this case and they will be reach out when a solution is available."

[FA_CM]

Hi

We are having the same problem with SIMPRO Software. The FAIL message when transferring to MYOB reads

<b>Error response from MYOB:</b>
[Code: 173] A request should not contain UID during POST operation

[FA_CM]

I have noticed DEXT users are also having the same issue with sending info across to MYOB