Linking MYOB with LEAP

[LaurenHl]

Hi @Steven_M 

Are MYOB now aware of widespread third party connection issues? I assume you have seen the posts on here reporting that SIMPRO and DEXT are also having issues. An update on the situation would be appreciated.

For myself it is a LEAP/MYOB, and yes I have contacted LEAP and they are apparently looking into it also.   Hopefully of a speedy outcome given this situation began last week.

[JoshuaMaurici]

this same problem has occured again today

is there a fix for this?

[RexTaylor]

Our software is experiencing the same issue. Our clients won't be able to continue their processes because of this issue. So we had to find what causes the issue. We noticed that it occurs only on order line items with special characters in it. 

For our case, a manually entered products contains $ (dollar sign), so we just had to removed it and the issue was gone. Hopefully MYOB fix this, it used to work but not it doesn't. But for temporary work around, this might work. Hope it helps