Forum Discussion

prowreck's avatar
prowreck
User
3 months ago

Payment applied before creation date of the invoice.

Greetings. Can anyone help me with this matter? I created an invoice and as soon as I saved the invoice, it showed that the payment has been applied way before the creation date of the invoice. I hav...
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi prowreck,

 

Thank you for joining the Community Forum and for your post.

 

I apologize for the delayed response. To investigate this, we will need more information regarding the payment in question. Could you kindly share how the payment was recorded? Additionally, could you provide us with a screenshot of the 'Find transactions' > 'Debits and Credits tab' window displaying this same payment?

 

We look forward to your response.

 

Thanks,
Genreve 

 

  • prowreck's avatar
    prowreck
    User
    3 months ago

    I have attached the screenshot below.