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September
September
Hi, how can I change the customer on an invoice when I have already emailed it (to the wrong person). Using the recuring method creates a new invoice and therefore changes the invoice number. Is there a way to change the customer without loosing the existing invoice number.
October
October
Hi @WGR,
Thank you so much for your post and welcome to the Community Forum! I regret to hear about the issue you've encountered in sending an invoice and my apologies for the delayed response. Changing the customer on an invoice after it has been emailed without altering the invoice number can be a bit tricky due to the way invoices are tracked and recorded. However, here is a possible workaround you can try:
By following these steps, you maintain the same invoice number while changing the customer information.
Feel free to post again, we're happy to help!
Regards,
Earl
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