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NevilleGadd's avatar
NevilleGadd
Experienced User
3 months ago

only email more than 20 statements? even when your only trying to email 19?!?!?!?

myob states 'you cannot email more than 20 customers' even though only 19 are selected to email. (see attached picture)

 

WHAT ARE YOU TRYING TO ACHIEVE MYOB??!!??

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi, NevilleGadd

     

    Thanks for your post.

     

    Are you still having issues emailing statements? If yes, kindly clear cache your browser and try using a different one. We replicated the issue you experienced, and we did not receive any error message or warning message. Please screenshots below as we replicate it.

     

     

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen