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Casperpng's avatar
Casperpng
Contributing User
2 years ago

Copy company files from one computer to another

Hi  I just upgraded from Account Right 2020.3 to 2023.1   I have upgraded most pcs. Different pcs have different company files. I would like to standardise atleast 2 company files that should be a...
Casperpng's avatar
Casperpng
Contributing User
2 years ago

Steven_M 

 

I m unable to upload. It says there was a problem uploading this file. A connection error may have occurred. Please try again later.

 

I initially tried uploading the file and it gave some errors. I tried uploading again but it said the file already existed so I renamed the file and tried uploading and got the above error.

 

Please assist 

 

 

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi Casperpng 

 

Looking at your account I can see that do have file that was recently uploaded to the cloud but it has yet to be accessed. This file is ID 13: "OPIC POM Opxxxxxx". This is likely the company file that you have attempted to upload and the system has shown as being unsuccessful.

My recommendation would be go to Open a Company File>>Online and check that file that has been uploaded to ensure that A) it has been uploaded and you can access it and B) that it contains the current information.

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