Forum Discussion

BronwynHamster's avatar
BronwynHamster
Trusted Cover User
2 years ago

MYOB new subscription

Morning, I recently accepted a 30-day trial for MYOB ARL subscription. This expired yesterday 06/03/23. Pefectly fine, but I cannot for the life of me find where I setup payment details. I have spent...
Sam_R's avatar
Sam_R
Former Staff
2 years ago

Hi BronwynHamster,

 

Thanks for your post. 

 

If you log in to https://myaccount.myob.com/, > select 'Manage my product > Click on Subscribe now which will reactivate your subscription. You should also be able to update your payment details here too. 

 

If you have any further trouble, please do let me know.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • BronwynHamster's avatar
    BronwynHamster
    Trusted Cover User
    2 years ago

    Thanks Steve,

     

    Unfortunately even though I log in under the correct trial subscription MYOB provides me an old cancelled subscription to manage my payment details. Bronwyn

    • Sam_R's avatar
      Sam_R
      Former Staff
      2 years ago

      Hi BronwynHamster,

       

      Thanks for letting me know. 

       

      Were you able to send me a private message with the serial number + your email address?