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Jo8's avatar
Jo8
Experienced User
2 months ago
Solved

Increasing employee limit in payroll

I need to increase the employee limit on my payroll, how do I do this quickly as I am in the middle of a payroll! 

  • Princess_R's avatar
    Princess_R
    2 months ago

    Hi Jo8,

     

    Thank you for your post and your patience in waiting for a response.

     

    If you wish to increase the employee limit on your payroll, you need to upgrade your plan. Kindly refer to this Help article, Payroll Limits and Fees, which has detailed information to assist with this.

     

    You can also reach out to us directly by contacting our support team to discuss this matter or by reaching out via our virtual assistant, MOCA, on our website. Additionally, you can submit a support request via My Account.

     

    Feel free to create a new post again if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

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  • jenniek's avatar
    jenniek
    Ultimate Partner
    2 months ago

    Hi Jo8 

    Hope you got this sorted - which Payroll are you using? If you are using the old MYOB Payroll - you would need to contact your MYOB partner or MYOB direct to increase the numbers. If you are using MYOB Business Payroll, then you should jsut be able to enter more in and your charge will increase at month end.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Jo8,

     

    Thank you for your post and your patience in waiting for a response.

     

    If you wish to increase the employee limit on your payroll, you need to upgrade your plan. Kindly refer to this Help article, Payroll Limits and Fees, which has detailed information to assist with this.

     

    You can also reach out to us directly by contacting our support team to discuss this matter or by reaching out via our virtual assistant, MOCA, on our website. Additionally, you can submit a support request via My Account.

     

    Feel free to create a new post again if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess