Forum Discussion
Hi everyone,
Thank you for sharing your recent experience with us regarding the changes you've encountered. We understand the frustration that this update has caused you. Your feedback is incredible and valuable, and we want to assure you that we take it seriously. We'll ensure to bring this matter to the attention of the relevant team.
Your insights help us understand how our changes impact your experience, and we're committed to continuously improving based on your valuable input. If there's anything specific, you'd like to add or if you have further feedback to share, please feel free to reach out. Thank you once again for taking the time to provide your feedback. We truly appreciate your understanding and patience as we work towards enhancing our system for a better user experience.
Cheers,
Princess
It's obvious you had not had any dummy runs of the upgraded otherwise you would not have all these problems and complaints.
Don't you speak to users to ask there opions before you do these things we are the users after all not some idiot sitting at a desk who obviously does not do payroll.
I was not asked if I wanted to upgrade and I should have been given the option.
Back home in the UK I worked for a software company that wrote and supplied accounting and payroll software to their customers. They wrote a base system and bespoke software when there was an upgrade they used me to do the trial runs (which could take up to six months ) to iron on potentional problems before they sent this out to there customers.
- Debbie19656 months agoUser
I agree it's awful.