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WES1089's avatar
WES1089
Experienced User
2 years ago
Solved

data usage gone up from 3kb to 49kb with new payroll upgrade

can anyone help with the following

why has the data jumped from 3 to 49 in size per email payroll slip

  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Lizardqueen 

     

    Thanks for your post. In the Reconcile accounts window for December you should have the original pay transactions and the reversals. You would tick both transactions to clear them out of that window. 

     

    If the reversal isn't appearing in the Reconcile accounts window, open the reversal transaction and check the account selected in the Pay from account field. If it's the electronic clearing account you will need to process the electronic payment transaction. The Community Forum post, Reversals in the Prepare electronic payments window, has detailed instructions for this.

     

    Let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

4 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, WES1089

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Please allow us to further check this so we can provide the best workaround possible. We will update you as soon as possible.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, WES1089

       

      We would like to update you regarding your concern.

       

      The recent upgrade included several enhancements and updates aimed at improving the functionality and features of MYOB. In some cases, these changes may have contributed to the larger file sizes of the pay slips. Potential reasons for the increase could include additional formatting options, improved resolution for graphics, or the incorporation of new information fields to provide more comprehensive details on the pay slips.

       

      Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi, WES1089

         

        We hope this message finds you well. We will be closing the case as we were not able to receive any updates. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

         

        Best regards,

        Doreen

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can anyone help with the following

why has the data jumped from 3 to 49 in size per email payroll slip

","body@stringLength":"115","rawBody":"

can anyone help with the following

why has the data jumped from 3 to 49 in size per email payroll slip

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi WES1089 

Which payroll system are you using?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"55","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-16T18:13:25.291+11:00","lastPublishTime":"2023-11-16T18:13:25.291+11:00","metrics":{"__typename":"MessageMetrics","views":306},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:NZinfo/category:Support/community:myobboard:Nzpay/message:846613/message:846805","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:62":{"__typename":"Rank","id":"rank:62","position":4,"name":"MYOB Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:291050":{"__typename":"User","id":"user:291050","uid":291050,"login":"Doreen_P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-19T12:37:23.793+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:myob/user:291050"},"ModerationData:moderation_data:846966":{"__typename":"ModerationData","id":"moderation_data:846966","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:846966":{"__typename":"ForumReplyMessage","uid":846966,"id":"message:846966","revisionNum":1,"author":{"__ref":"User:user:291050"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Nzpay"},"parent":{"__ref":"ForumTopicMessage:message:846613"},"conversation":{"__ref":"Conversation:conversation:846613"},"subject":"Re: data usage gone up from 3kb to 49kb with new payroll upgrade","moderationData":{"__ref":"ModerationData:moderation_data:846966"},"body":"

Hi, WES1089

\n

 

\n

Thanks for your post, and welcome to the MYOB Community Forum.

\n

 

\n

Please allow us to further check this so we can provide the best workaround possible. We will update you as soon as possible.

\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2023-11-17T17:23:41.167+11:00","lastPublishTime":"2023-11-17T17:23:41.167+11:00","metrics":{"__typename":"MessageMetrics","views":286},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:NZinfo/category:Support/community:myobboard:Nzpay/message:846613/message:846966","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"AcceptedSolutionMessage:message:849580"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:849580":{"__typename":"ModerationData","id":"moderation_data:849580","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:849580":{"__typename":"AcceptedSolutionMessage","uid":849580,"id":"message:849580","revisionNum":1,"author":{"__ref":"User:user:291050"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Nzpay"},"parent":{"__ref":"ForumReplyMessage:message:846966"},"conversation":{"__ref":"Conversation:conversation:846613"},"subject":"Re: data usage gone up from 3kb to 49kb with new payroll upgrade","moderationData":{"__ref":"ModerationData:moderation_data:849580"},"body":"

Hi, WES1089

\n

 

\n

We would like to update you regarding your concern.

\n

 

\n

The recent upgrade included several enhancements and updates aimed at improving the functionality and features of MYOB. In some cases, these changes may have contributed to the larger file sizes of the pay slips. Potential reasons for the increase could include additional formatting options, improved resolution for graphics, or the incorporation of new information fields to provide more comprehensive details on the pay slips.

\n

 

\n

Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2023-12-06T14:57:59.609+11:00","lastPublishTime":"2023-12-06T14:57:59.609+11:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":215},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:NZinfo/category:Support/community:myobboard:Nzpay/message:846613/message:849580","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:850180"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:850180":{"__typename":"ModerationData","id":"moderation_data:850180","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:850180":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:291050"},"id":"message:850180","revisionNum":1,"uid":850180,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Nzpay"},"parent":{"__ref":"AcceptedSolutionMessage:message:849580"},"conversation":{"__ref":"Conversation:conversation:846613"},"subject":"Re: data usage gone up from 3kb to 49kb with new payroll upgrade","moderationData":{"__ref":"ModerationData:moderation_data:850180"},"body":"

Hi, WES1089

\n

 

\n

We hope this message finds you well. We will be closing the case as we were not able to receive any updates. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

\n

 

\n

Best regards,

\n

Doreen

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