ContributionsMost RecentMost LikesSolutionsWhoops something went wrong...Mercer Easy Super Hi Everyone, I've tried to pay super to Mercer Easy Super and the following message appeared. Whoops something went wrong, the superfund details are invalid. I've paid super to her before so I'm unsure as to why this is appearing. Thanks in advance. Re: Passwords / User Access Hi Princess, Im unable to send you a PM for some reason. User Access Tab from the Setup menu is missing in **** file. My user is Administrator 1. Re: Passwords / User Access Hi Princess, The link is taking me to your user page, I cant see where to send you a message. Re: Passwords / User Access Hi again, Please let me know how I can PM you. Thanks Re: Passwords / User Access Hi Princess, Yes one file, I do not know the password. The other file I was able to access is missing the User Access Tab from the Setup menu. I'll private message this information to you. Regards Angela Re: Passwords / User Access Hi Princess, Admin with no password hasn't worked for this file. I've figured out the password for the other file, but it has no User Access option once the file has been opened. Regards, Angela Re: Passwords / User Access Hi Princess, I am the owner of these 2 files and log in using the my.myob account. Regards Angela Passwords / User Access Hi Everyone, I've been managing a few different accounts online by signing in with my my.myob login. By doing this, I'm never prompted for a username or password for the files. I have no User Access option for 2 of these files so I must not be the Administrator for these files, and the person who set this all up is no longer with us. This has been an issue for some time, I'm looking at integrating with Tanda which is why I've been promoted to get this sorted. As all files are online, how do I go about sorting this out? Thank you in advance, Angela Solved