Whoops something went wrong...Mercer Easy Super

Hey Angela28,

 

It sounds like you've encountered a bit of a hiccup with the super payment. The error message "Whoops something went wrong, the superfund details are invalid" can sometimes pop up due to a few reasons. Since you've successfully paid super to Mercer Easy Super before, it might be worth double-checking the super fund details to ensure nothing has changed or been entered incorrectly. 

 

If the problem persists, you might want to try the following steps:

1. Verify the super fund details again.
2. Ensure there are no recent changes to the super fund's information. You can contact the super fund for verification.
3. Try processing the payment again after some time.

 

Best regards,

Doreen